About DBSI
Technical
Windows Administrator/Engineer
Position located in Bethlehem, PA
Position Requirements: Three to Five years of experience working with Microsoft based applications and products. A proven record of completing large development projects on time and with a high degree of quality. An ability to work independently or within a team environment; must be able to work under tight deadlines.
In-depth knowledge to install, support, and administer a wide range of Microsoft based client/server technologies including:
- Windows 2000/2003 Active Directory
- Exchange 2000/2003
- SMS
- SharePoint WSS and SharePoint Server
- DNS
- DHCP
- IIS
- NTFS
- DFS
- BES
- VMware
eNoc Operator / eNoc Support Admin
Position located in Bethlehem or Valley Forge, Pa
Position requirements: The primary responsibility of the e-Noc Operator is to make critical decisions to support business needs and limit impact to client deliverables through the escalation of reported incidents. The e-Noc Operator facilitates timely resolution of requests for assistance and acts as a liaison between the clients and IT support. The e-Noc Operator is challenged to master complex technical concepts and attain the technical skills required to be successful in a continually evolving environment. The e-Noc Operator will use their analytical skills to work with management and support groups to analyze data, define trends and offer solutions.
Essential Skills and Experience:
- Answers, evaluates, and prioritizes incoming telephone, voicemail, email, and in-person requests for assistance from colleagues experiencing issues with hardware, software, networking, and other computer-related technologies.
- Handles problem recognition, research, isolation, communication, resolution and follow-up for routine client issues, escalating more complex issues to appropriate group.
- Logs and tracks calls using internal ticketing systems, maintains history records and related documentation.
- Manage Backup Applications
- 1 -3 years of Help Desk / Support Center experience
Backup Architect/SAN Engineer
Position located in Bethlehem, PA
Position requirements:This dual role position provides “hands-on” oversight of backup technologies used by DBSi internally and externally. This person must be well versed in a myriad of approaches to backup/recovery and be able to articulate the technical and business benefits of each when applied to a specific set of client criteria. The other
hat worn by this position is SAN Engineer. In this role the person requires a strong knowledge of SAN connectivity protocols, storage virtualization techniques, and SAN optimization. We are looking for a self-starter who requires minimal supervision, is goal oriented, has strong planning skills, and thrives within a fast moving mission critical environment. Previous experience and an understanding of high-availability data center environments is a must, as is knowledge of NetApp and EMC storage management tools. The successful candidate will function in a staff capacity with no direct reports at current.
Essential Skills and Experience
- Design, implement, troubleshoot, and administer multiple SAN- attached servers
- Provide design, implementation, troubleshooting, and escalation services for Windows Server Operating systems and Server hardware
- Administer, monitor, and enhance domain services provided by the Network Services team. Those services include: Active Directory domain (OU, Group Policy, delegation, etc), DNS, WINS, DHCP, Exchange 2000, 2003 management, Role and permissions management framework
- Integrate and/or migrate infrastructure systems for new corporate acquisitions or internal consolidations
- Administer, monitor, and enhance various technologies in use by the organization including: VMWare, Citrix and Terminal Services, Unix, Linux, Microsoft Systems Management Server, Microsoft Operations Manager, Web Services (http, ftp, smtp, etc.)
- Assist with conversion of Infrastructure design projects to operational services including documenting and cross-training team members
- Provide escalation support for various IT teams throughout the company for nearly any technology issue including server, network, desktop, account, permission, policy, best-practice, implementation, etc.
- Business Continuity and Business Recovery
- Adhere to corporate information security guidelines and promote information security among coworkers
- Support production, development and QA Storage environments
- Maintain and Improve the consistency of Storage infrastructure.
- Proactive in Storage monitoring and performance across mission critical systems
- Plan, develop & implement automated solutions to simplify growth & management of Production. systems for Operations
- Follow change control policies
- Take responsibility for project tasks
- 3-5 yr of experience designing and deploying enterprise SAN infrastructures using multiple SAN Protocols
Wintel VM Engineer
Position located in Bethlehem, PA
Position requirements: The Wintel VM Engineer is responsible for developing DBSi’s current and next generation of virtualization offerings, ensuring initiatives meet and/or exceed client expectations. This individual must have their finger on the pulse of the industry in relation to virtualization and be able to work closely with marketing in building solutions that have “rubber meets the road” value to DBSi’s clients and prospects. We are looking for a self-starter who requires minimal supervision, is goal oriented, has strong planning skills, and thrives within a fast moving mission critical environment. Previous experience and an understanding of high-availability data center environments is a must, as is experience with VMware; knowledge of alternative virtualization offerings (Xen, Microsoft Virtual Server, Micro partitioning, and others) and third party tools management tools are a strong pluses. The successful candidate will function in a staff capacity with no direct reports at current.
Essential Skills and Experience
- Virtual Infrastructure architectural design review and/or creation
- Applying virtualization technologies in low-risk innovative approaches that brings value to DBSi’s hosting and DR clients
- Logical and physical storage topologies
- Logical and physical network topologies
- VMware Infrastructure design involving large scale clusters
Management of network considerations - Network Management alerts and traps notifications and Virtualization layer monitoring.
- Local and Remote - Backup and Recovery
- Business Continuity and Business Recovery
- Virtual Machine distribution
- Deployment of VMware ESX Servers
- Deployment of VMware VirtualCenter Instances
- Creation of new virtual machines and templates
- Physical to Virtual migrations using tools from VMware and 3rd party vendors
- Creation of new documentation, Visio drawings and diagrams
- Lead architecture whiteboard discussions and interviews with clients
- Demonstration and deployment of advanced features such as VMotion, VMware High Availability, and VMware Dynamic Resource Scheduler
- 3-5 yr planning, migrating, and deploying virtualized environments within enterprise mission critical high-availability environments
Interested candidates should forward resumes to:
careers@dbsintl.com
Fax: 610.694.1040
DBSi is an Equal Opportunity Employer
DBSi
3949 Schelden Circle
Bethlehem, PA 18017
Advanced Workspace Recovery Facilities
One of our clients, a large investment firm, is located near a major river that hadn’t flooded in 75 years. All that changed a few years ago when unusually strong spring storms caused the river to crest.The city shut down the entire street in advance of the coming disaster.
Everyone in the company was expecting the disruption to be difficult, and their temporary workspace to be the uncomfortable, exposed, loud and non-private typical with other workspace recovery providers.
Fortunately, all of their data and email was hosted at DBSi. We quickly replicated their environment and for five days, the entire staff of 35 relocated to one of DBSi’s spacious, secure, private and well-appointed workspace continuity suites. Business as usual.
